General Conditions of Sales and Registrations

Prices

The prices quoted in the FIDIC bookshop are in Euros (EUR) excluding carriage, packing and order processing costs. They are subject to change without notice.

Catalogue prices of electronic publications are given for one single user.

 

Limitation of use of downloadable PDF sold on the bookshop

FIDIC material is provided as one encrypted downloadable PDF, which can be read with FileOpen.

Once the document is installed on a specific computer, the client will only be able to read the document on that computer for a limited time of 1 year.

The document can be printed 10 times for 1 year.

If extended use of the downloadable pdf is requested, the client may purchase a Licence Agreement and/or send its enquiry to fidic.pub@fidic.org

 

Limitation of use of iPad Tablet version sold on the bookshop

In order to protect FIDIC material, all our single iPad Tablet version bought on our website will be provided in an encrypted electronic format to be activated using the FileOpen Viewer.

Once the document is installed using the fileopen viewer on a specific device, the client will only be able to read the document on that device for an unlimited time. The document will not be printable.

For extended use of the iPad Tablet version the client will need to buy the product another time or ask for a licence agreement at fidicpub@fidic.org. More information on the FileOpen Viewer is available at www.fileopen.com.

 

VAT and customs

The prices of FIDIC products do not include duties and taxes.

The purchaser is responsible for all duties, taxes and custom fees.

 

Tax status

FIDIC headquarters is located in Geneva and registered with the Republic and Canton of Geneva, Switzerland for tax purposes. The registration number for tax purposes is 080.335.016. The Commerce registration number is CH-020.6.900.135-8. The federation is subject to cantonal (Canton of Geneva), communal (Commune of Meyrin) and Swiss federal income tax on net profit, and for cantonal and communal tax on capital gains. FIDIC is registered for VAT (Value Added Tax) as No. CHE-106.032.602 VAT.

The related tax certificate can be downloaded here.

 

Methods of payment

Payment is due at the time of ordering. Payments can be made:

a) by Credit card: Eurocard/Mastercard, Visa.

FIDIC online credit card payment is processed by Post Finance Switzerland. Online payment is certified by to be in compliance with the payment card industry data security standard: 2017-08-14_Certificate-of-Validation_en.pdf

b) by Bank transfer :

make payable in Euro to FIDIC, Account No. 274644-02-1, Credit Suisse, Paradeplatz 8, Box 590, CH-8021 Zurich. Clearing No. 4835; Sort Code: 80.500.4; SWIFT:CRESCHZZ80A; IBAN: CH24-0483-5027-4644-0200-1

  • Payments should be made in Euros (EUR) or Swiss Francs (CHF).
  • The order/invoice number must be specified in the bank transfer form to avoid delays in the order processing.
  • Bank transfer fees must be solely borne by the client.
  • FIDIC reserves the right not to dispatch the order until full payment has been received.* 

* Please note that a bank transfer may take 1 to 3 days to be effective.

The facility provided on this site for electronic payment by credit card is fully secure thanks to data encryption using SSL (Secure Socket Layer) protocol. All the data transmitted are encoded and may not be read in transit on the Internet.

 

Order

You may order on-line on this site. The different stages of logging your order are validated successively, with final validation at the end of the process. The user can decide to abort the order at any stage of this process.

FIDIC reserves the right to cancel or refuse any order from a customer with whom there is a dispute concerning payment of a previous order.

For products published in partnership with other publishers, you must send your inquiries and orders directly to those contacts.

 

Availability

Our offers of products and prices are valid for as long as they appear on the site. We will supply goods ordered depending on the availability of stocks. Details of the availability of a product are given at the time of ordering.

Should a title be unavailable, you are invited to submit your e-mail address so that we can send you an electronic message advising you that the product is newly available following a reprint or re-publication.

Should a title become unavailable following your order, we will inform you by e-mail or letter as soon as possible.
If you have paid by bank transfer and all or part of your order proves unavailable, your money will be reimbursed as soon as possible by crediting your bank account.

 

Delivery

Delivery is made to the address given when you order. Delivery times are approximate and represent average delivery times.

If your order is placed after 16.00 pm (CET Time) it will only be processed the following day.

If your order was placed before, over or during a public holiday, it will be processed the next working day.

If your order was placed over the week-end, it will be processed the next working day.

FIDIC may not be held responsible for any consequences of a delay in delivery, particularly in the event of a force majeure, computer breakdowns, and disruption or strikes affecting postal services, transport or communications.

 

Returns

Any return of an article for exchange within three days of receipt of the goods ordered (indicating the references of the invoice concerned) shall be subject to penalty if the goods are damaged. The costs of the return are to be borne by the customer, unless the return is due to an error on our part. Goods must be returned directly to our Customer Service department. Beyond that three-day period, the delivered goods will be deemed as complying with your order and accepted by you.

In the event of a return following a delivery error on our part or a fault with one of our products, the article(s) may be replaced or reimbursed once received by our Customer Service department, depending on your wishes and product availability.

 

Quality Control

In order to improve the quality of our documents we encourage purchasers and users of our documents to send their feedback to the fidic's secretariat.


FIDIC Events Terms and Conditions

Registration

You may register on-line on this site. The different stages of logging your order are validated successively, with final validation at the end of the process. The customer can decide to abort the registration at any stage of this process.

Registrations will be confirmed only when the full amount is paid in advance.


Availability

Our offers of events are valid for as long as they appear on the site.

Should an event be fully booked, you are invited to submit your e-mail address so that we can keep your name on a waiting list and send you an electronic message advising that a place has become available.

The organisers will acknowledge the registrations by e-mail. Registrations will be handled on a first come-first served basis.

While every effort will be made to keep to the published programme, the organizers reserve the right to change times and venues.


Changes to the Event

It may be necessary for reasons beyond the control of FIDIC to change the contents and/or the timing of the programme, the speakers, the date or the venue. In the unlikely event of the programme being cancelled by the organiser, FIDIC will automatically make a full refund. The organisers cannot be held liable for any pre-booked travel or accommodation costs. 


Cancellations policy

Refunds (less 10% cancellation charge to cover administration costs) will be made for cancellations received in writing by the organisers no later than 14 days before the seminar. After this date it is regretted that refunds of fees will not be made. Substitutions can be made at any time. 

The organisers reserve the right to cancel the event if it is under subscribed or for any other reason. In the event of cancellation delegates will be given two weeks notice and the fee will be refunded in full. The organisers cannot be held liable for any pre booked travel or accommodation costs.


Transfers & Substitutions

Transfers can be made free of charge up to 7 days before the event or course.  No transfers can be accepted 6 days or less before the event or course. Substitutions may be made at any time.


Overnight Accommodation & Travel

Delegate travel and overnight accommodation are not included in the seminar fee. Participants are responsible for making their own travel and hotel arrangements.


Visas

FIDIC recommends you check your visa requirements with your local embassy or consulate. Visa invitation letters to support visa applications can only be sent out once we have received your registration form and full payment of the registration fees. Please apply in good time.


Included in the Fee

The fee includes tuition plus the cost of all lunches, refreshments, tuition and written documentation. The fee does not include transport, visas or overnight accommodation.

 

Applicable law - Disputes

Our aim is to settle any disputes amicably in the framework of these general conditions of sale. Any question or complaint should be sent to FIDIC fidic@fidic.org.

These general conditions of sale are governed by the law of Switzerland.

Year of validity: 2015