Frequently Asked Questions - Payment & VAT

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Account No. 274644-02-1, Credit Suisse, Paradeplatz 8, Box 590, CH-8021 Zurich.
Clearing No. 4835; Sort Code: 80.500.4; SWIFT:CRESCHZZ80A; IBAN: CH24-0483-5027-4644-0200-1

Payments should be made in Euros (EUR) or Swiss Francs (CHF).

Payment confirmation invoices are sent after payment via bank transfer. An email notification will be sent. Your invoice payment confirmation pdf will be available from your user account at anytime under the tab "Invoices".

Invoices (3)

Payment confirmation invoices are sent after payment via bank transfer. An email notification will be sent. Your invoice payment confirmation pdf will be available from your user account at anytime under the tab "Invoices".

Yes, simply fill in the Company name and VAT number details in the online order form at the checkout stage.

Your invoices can be downloaded from your user account at anytime. They are available in the pdf format under the tab "Invoices".

A Proforma invoice can be created online at anytime. Simply place your order and choose PROFORMA as the payment mode at the end of your purchase. You will then receive a notification email. This Proforma invoice can be used to issue a Purchase Order.

1. Simply go to www.fidic.org and log into your account.
If you have no account yet click on " Create a new account".
If you forgot your current password click on "Forgotten password".


2. Select your products in the bookshop.

3. Go to your Basket and click on Payment.

4. Fill in the billing and shipping address and any other required information (VAT number).

5. Tick the box “I agree with the Terms of Service”.

6. Click on “Continue to next step”.

7. Select the required shipping service. ( delivery time and costs will be displayed there)

8. Click on “Continue to next step”

9. At the bottom of the page select Proforma as the payment mode.

10. You will receive a quote per notification email in the following days.

Yes, you can purchase FIDIC contracts on behalf of your Company.
Simply fill in the Company name and VAT number details in the online order form at the checkout stage.

Account No. 274644-02-1, Credit Suisse, Paradeplatz 8, Box 590, CH-8021 Zurich.
Clearing No. 4835; Sort Code: 80.500.4; SWIFT:CRESCHZZ80A; IBAN: CH24-0483-5027-4644-0200-1
Payments should be made in Euros (EUR) or Swiss Francs (CHF).

A bank transfer may take one to four days to be effective. Your parcel will be sent upon payment reception.

Bank transfer fees must be solely borne by the client.

FIDIC reserves the right not to dispatch the order until full payment has been received

There are two methods of payment :
- by Credit card: Eurocard/Mastercard, Visa.
- by Bank transfer : make payable in Euro to FIDIC, Account No. 274644-02-1, Credit Suisse, Paradeplatz 8, Box 590, CH-8021 Zurich. Clearing No. 4835; Sort Code: 80.500.4; SWIFT:CRESCHZZ80A; IBAN: CH24-0483-5027-4644-0200-1

The order/invoice number must be specified in the bank transfer form to avoid delays in the order processing.
Bank transfer fees must be solely borne by the client.
FIDIC reserves the right not to dispatch the order until full payment has been received.*

* Please note that a bank transfer may take 1 to 3 days to be effective.

Your shipping fees will be calculated and displayed while placing your order online.
You can choose between Standard and Express delivery.
You are responsible for all duties, taxes and custom fees
If you simply need a quote, choose Proforma as the payment mode at the end of the process.

Yes, simply fill in the Company name and VAT number details in the online order form at the checkout stage.

The prices of FIDIC products do not include duties and taxes.
The purchaser is solely responsible for all duties, taxes and custom fees ( including VAT)

We do not offer exchanges.

15 working days return policy: We have a returns policy of 15 working days within receipt of the goods ordered. This means that you can send any faulty item ordered back to us within 15 working days.* Beyond that 15 working days period, the delivered order will be deemed as accepted by the client. You should be refunded within 20 working days of receiving back your faulty item.

*We reserve the right to refuse a return due to damage.

If the payment was made using a debit or credit card, the money will be refunded to the bank account linked to the card. 

If the payment was made via Bank transfer, the money will be refunded to the linked Bank Account.

You should be refunded within 20 working days of accepting your reimbursement query.